Delivery Information

Royal Mail

We use Royal mail for orders up to 2kg.

Weight based shipping

We use a range of alternative couriers for orders over 2kg, Collect Plus, UPS, Hermes or others. Typically these will be a little slower than Royal Mail, except livestock, such as corals which are always shipped by next day services.

Shipping corals

Most corals will be look shrunken on arrival. This is normal as they will contract under the stress of transport.  After they acclimatise to their new home they will expand properly. This can take anywhere from a couple of hours to a few days to happen.

The last shipping day of the week is Thursday. If orders are placed during Thursday, Friday or the weekend those orders will be shipped on Mondays (excluding bank holidays). This avoids the coral getting stuck in transit over the weekend if it is not delivered on Saturday.

Post is by insulated package via Royal Mail 1st class tracked. In cold weather we will pack a heat pack to keep the temperature warm. You may select the Special Delivery option guaranteed by 1pm if you want a guaranteed service, this is our recommended option.  Please request your preferred delivery date to guarantee you will be available to receive the item when the post man delivers it or have a safe delivery space for parcels. If we do not receive a message as to your preferred post date, we will post on the next working day after payment. Message us during payment or after your purchase if you want to choose your delivery date. Items are only shipped after payment.

Currently we only ship to the UK.